{"article":{"id":360033774573,"url":"https://appraisd.zendesk.com/api/v2/help_center/en-us/articles/360033774573.json","html_url":"https://help.appraisd.com/hc/en-us/articles/360033774573-Additional-services-on-offer-GBP","author_id":375072833974,"comments_disabled":false,"draft":false,"promoted":false,"position":22,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":360005057113,"created_at":"2019-07-30T13:53:38Z","updated_at":"2024-11-14T16:22:21Z","name":"Additional services on offer (GBP)","title":"Additional services on offer (GBP)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2024-11-14T16:22:20Z","user_segment_id":null,"permission_group_id":852334,"content_tag_ids":[],"label_names":[],"body":"<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<h2 id=\"h_01HWD20EQE4NEB61FPF67C36KP\">We can provide the following additional services for our clients. Fees are subject to VAT where applicable.</h2>\n</div>\n<h3 id=\"h_01HWD20EQE3W06YQ5EETXKNJ1N\" class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">Custom training videos</h3>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p>Two training videos up to 4 minutes in length tailored to your own forms, branding and configuration - one for employees and one for managers. The videos are hosted on Appraisd and links to them can be added to the <a href=\"https://help.appraisd.com/hc/en-us/articles/360013466477-Configuring-your-company-announcement-\" target=\"_self\">company announcement message</a> on the dashboard.</p>\n<p>Script to be agreed in advance. Voiceover or speech bubble options are available. <strong>Revisions</strong> are charged for at <strong>development hourly rate</strong>.</p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p class=\"wysiwyg-text-align-right\"><strong>£1,500 for two videos (up to 8 minutes)</strong></p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p class=\"wysiwyg-text-align-right\"><strong>Additional custom videos - £750 per video (up to 4 mins)</strong></p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<h3 id=\"h_01HWD20EQE882971E9AX5V4KCV\">Online staff training for groups</h3>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p>An online training session using screen sharing with a capacity of 15 people per session. Each session can be tailored for either employees or managers. Employee sessions are usually 30 - 45 minutes and manager sessions are usually 45 minutes - 1 hour (depending on how complex your account configuration is).</p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p class=\"wysiwyg-text-align-right\"><strong>Employee training - £200</strong></p>\n<p class=\"wysiwyg-text-align-right\"><strong>Manager training - £400</strong><br><em>(Minimum purchase - £200)</em></p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<h3 id=\"h_01HWD20EQEK5DNJWCD890E1RVR\">Face to face staff training</h3>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p>A classroom-style session of 30 minutes in length with a capacity of 20 people per session; 15-minute break between the sessions. </p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p class=\"wysiwyg-text-align-right\"><strong>Half Day (3 sessions) - £1,200</strong></p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p class=\"wysiwyg-text-align-right\"><strong>Full Day (6 sessions) - £2,000</strong></p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p>Travel within London, UK Zone 2 is included. Outside of London, you must book a full day and travel time and cost is charged for in addition.</p>\n<p> </p>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<h3 id=\"h_01HWD20EQEBGJ30CSA08NZQ8M8\">Calibration tool</h3>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p>Enable the calibration of performance ratings or 9-box grid positions using our simple online tool with full setup and support from our Customer Success Team.</p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p class=\"wysiwyg-text-align-right\"><strong>EARLY BIRD: 5% extra on your licence fees, min £400 per year</strong></p>\n</div>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<h3 id=\"h_01HWD20EQE6M6CB4HEEJSZ2QJZ\">Languages</h3>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p>Appraisd can be made available in languages other than British and American English.</p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p>We can provide the Appraisd interface in the language of your choice for an <strong>initial translation fee</strong> and a subsequent <strong>annual update fee</strong>. Included in this is the cost to translate one review form of your choice. You can create additional forms yourself or ask us to quote for additional forms.</p>\n<p>Note we do not support right-to-left languages such as Arabic and Hebrew.</p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p class=\"wysiwyg-text-align-right\"><strong>Initial fee - £2,000 per language</strong></p>\n<p class=\"wysiwyg-text-align-right\"><strong>Annual fee - £500 per language</strong></p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<h3 id=\"01JCKBHCH9Z4T8Y8QCNYN2GTHK\">Upload historical data</h3>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p>We can <strong>import your previous review </strong>documents to keep them safely on Appraisd, accessible by each appraisee.</p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p class=\"wysiwyg-text-align-right\"><strong>£ - ask for a quote</strong></p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<h3 id=\"h_01HWD20EQE12SWGFEK1JTR2D69\">Custom development</h3>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p>You can request that we undertake <strong>custom development</strong> for your Appraisd account in line with any requirements that you may have. We reserve the right to refuse certain requests for custom development. Some custom developments may require an additional annual maintenance fee which will be agreed beforehand in writing.</p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p class=\"wysiwyg-text-align-right\"><strong>£ - ask for a quote</strong></p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<h3 id=\"h_01HWD20EQE0HJ5537HWFS7M07K\">Customer Success consultancy</h3>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p>From time to time our clients ask us to visit them to facilitate workshops and attend decision-making or configuration meetings. Where this is required we charge the following fee for time spent on-site as well as travel time to get to you. Our Customer Success team can help with:</p>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<ul>\n<li>Helping stakeholders reach agreement on Appraisd configuration using our experience gained from 100's of other organisations</li>\n<li>Planning project timelines</li>\n<li>Developing internal communications and marketing materials</li>\n<li>Advising on IT integrations</li>\n</ul>\n</div>\n<div class=\"intercom-interblocks-paragraph intercom-interblocks-align-left\">\n<p class=\"wysiwyg-text-align-right\"><strong>£100 per hour plus expenses</strong></p>\n</div>"}}