Video calling is an experimental feature and is offered for free to all clients to make it easier to continue check-ins and reviews during the Covid-19 lockdown period.
How do admins enable video calling?
Go to the Administration Centre > What's happening tab. There you will see a banner with an introductory video and instructions on how to enable this feature on your account.
We use the 3rd-party Twilio service to establish the video call. By enabling video calling in Appraisd, you are agreeing to the following:
- Twilio will be added to your list of sub-processors
- Appraisd can review usage of the service to monitor and regulate this feature
- You have the authority to make this agreement on behalf of your users
For information on how to start a video call once the feature is enabled, please see our help page on Video calling in reviews and check-ins.
Reasonable use cap
We would really like you to use this feature as much as possible, but in some cases we may need to cap usage. We envisage a reasonable use that is the equivalent of two 30 minute video check-ins per employee per month. The quota unused by one employee can be used by another for additional video check-ins.
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